CASCADEThe Fitness Culture
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Cascade – The Fitness Culture

Privacy Policy

Last updated: July 25, 2026

This Privacy Policy explains how Cascade – The Fitness Culture (“Cascade”, “we”, “us”) collects, uses and protects the information you share with us through this website, our contact forms, WhatsApp and phone consultations.

1. Information We Collect

We collect information you voluntarily provide when you:

  • Submit the Contact form, the “Book Appointment” pop-up form, or the Newsletter sign-up — typically your name, phone number, email address, area of interest and any message you write.
  • Message us directly on WhatsApp or call our clinic.
  • Attend a consultation with Dr. Jharna or our wellness team, where you may share health, lifestyle and dietary information relevant to your wellness goals.

2. How We Use Your Information

  • To respond to your enquiry and schedule or manage appointments.
  • To provide nutrition, counselling, weight-management, yoga, hormonal-wellness and lifestyle-coaching services tailored to you.
  • To send appointment reminders, wellness tips and newsletter updates (only if you have opted in).
  • To improve our website and services.

3. Health & Wellness Information

Any health, dietary or lifestyle information you share during a consultation is treated as confidential and is used only to personalise the guidance we provide. We do not share this information with third parties except where required to deliver your care (for example, a referral you have requested) or where required by law.

4. Cookies & Website Analytics

Our website may use cookies or similar technologies to remember your preferences and understand how visitors use the site, so we can improve it. You can disable cookies in your browser settings at any time.

5. Third-Party Services

Our website embeds a small number of third-party services to provide core functionality:

  • Google Maps — to show our clinic location.
  • YouTube — to play videos in our Video Gallery.
  • WhatsApp — to let you message us directly.

These providers may process data (such as your IP address) according to their own privacy policies when their embedded content loads on our pages.

6. Data Sharing & Disclosure

We do not sell, rent or trade your personal information. We only share information with trusted service providers who help us operate the website and communicate with you (such as our hosting and email/WhatsApp providers), and only to the extent necessary for them to perform those services.

7. Data Security

We take reasonable technical and organisational measures to protect the information you share with us against unauthorised access, loss or misuse.

8. Your Rights

You may ask us to access, correct, update or delete the personal information we hold about you at any time by contacting us using the details below. You may also unsubscribe from our newsletter at any time using the link in any email we send.

9. Testimonials & Transformation Photos

Client success stories, testimonials and before/after images shown on this website are shared with the individual’s consent to illustrate the kind of results our programs can support. Individual results vary and are not guaranteed.

10. Children’s Privacy

Our services and website are intended for adults. We do not knowingly collect personal information from children under 18 without parental involvement.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. The “Last updated” date at the top of this page will reflect the most recent revision.

12. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please reach out to us: